SOLUTIONS
Oracle Fusion Cloud Applications Managed Services
Comprehensive solutions to ensure seamless performance, scalability, and security for your Oracle Fusion Cloud Applications.
Maximize your investment in Oracle Fusion Cloud Applications
You have chosen Oracle Fusion Cloud Applications to power your business due to their unmatched scalability, agility, and continuous innovation with integrated AI, machine learning, and advanced analytics. However, with any SaaS solution, it requires continuous management to fully leverage its capabilities, maximize your investment, and propel your business forward. Keeping up with Oracle’s quarterly updates can be a challenge to manage, and it is critical for organizations to drive user adoption of new features to stay efficient and continuously innovate.
Syntax managed services solutions provide a broad spectrum of capabilities to ensure your Oracle Fusion Cloud Applications run seamlessly with the rest of your enterprise application ecosystem, taking the pressure off your already-busy internal resources. We work with you to set a continuously updated strategic roadmap and release calendar, provide day-to-day monitoring and support of both IT and business users, and ensure all your integrations and reporting runs optimally. Our team’s deep industry experience gives you best practices and insights directly relevant to your business, all delivered in a 24/7 support model, across your full suite of ERP, HCM, SCM, and EPM applications and dozens of non-Oracle applications that make up your ERP ecosystem.
56% of leaders indicate not having enough skilled staff was among their top 3 challenges for the next two years
(2024 Gartner Enterprise Application Leaders – Signature Survey)
Business Challenges
- Expertise – Deep functional expertise is expensive and hard to attract and retain.
- User Adoption – Quarterly releases of new features and UI changes require constant re-training.
- Financial Control – Lack of visibility and control of subscription costs.
- Feature Adoption – Keep up with quarterly updates, configurations, and integrations.
- Slow Response and Resolution – Timely response to users’ issues and extended wait times working with Oracle to fix them.
- Reporting – Generating accurate financial and operational reports.
- Audit Readiness – Compliance requirements, documentation.
- Unexpected Service Interruptions – Interconnected SaaS solutions require constant monitoring to minimize any unexpected interruptions with integrations.
Oracle Fusion Cloud Applications Managed Services
Syntax provides organizations with comprehensive functional support, optimization, and governance of their Oracle Fusion Cloud Applications. Our expert team ensures that critical business processes across ERP, EPM, HCM, SCM, and other solutions run seamlessly, efficiently, and securely – allowing your users to focus on their day jobs and making better decisions that lead to better outcomes. Syntax helps customers monitor, support, and enhance their business processes, functional setups, and development requirements. This results in better efficiencies, faster adoption of new features, improved adoption of existing features, and a more seamless flow across your other applications and with your business partners and customers.
Just getting started? Our advisory solutions help you develop adoption and new feature roadmaps and ensure your operating model is SaaS-enabled and operating efficiently.
Syntax’s flexible consumption models ensure you have predictable spend, can scale staff on demand to support unexpected business initiatives, and no longer worry about having to hire and retain the right talent.
Syntax managed services solutions provide continuity assurance, so you always know your systems are properly documented – even for those bolt-on applications that everyone always forgets about but are critical to your ability to service your customers.
Syntax security and compliance solutions ensure continuous compliance with both internal and external audit controls.
Syntax robust delivery models give you the right mix of delivery locations and skill levels to suit.
Why Syntax?
- Personalized, boutique-at-scale service offerings that align with your industry
- 30+ years supporting Oracle ERP and related applications
- Oracle-certified and audited Cloud Solution Provider (CSP) designation
- AI-enabled IP to improve resolution times
- Seamless multicloud integration with Oracle Cloud Infrastructure (OCI), AWS, Azure, and GCP
- Robust support for Oracle platform technologies like Integration Cloud, Analytics Cloud, and Identity and Access Management.
- 24 x 7 x 365 global coverage
Key features
Stay current with Syntax-managed Roadmaps
Keep data flowing with Syntax Application Ecosystem Monitoring
Adopt quickly with Syntax Automated Testing
Keep users happy with Syntax User Experience Monitoring
Improve resolution times with Syntax’s 24 x 7 service desk and Incident Management Services
Reduce subscription costs with FinOps
Partner more effectively with suppliers and customers with Syntax Integration Services and Syntax GenAI Services
Get things done more efficiently with Syntax Hyperautomation Services
10+
Years Providing Application Managed Services for Oracle Fusion Cloud Applications
150+
Active Oracle AMS Customers
1,000s
Quarterly Patch Releases Supported
156,000+
AMS End Users Supported
Certifications
- Oracle Cloud ERP
- Oracle Cloud HCM
- Oracle Cloud SCM
- Oracle Cloud Infrastructure
- Oracle Integration Cloud