Hyperautomation

Hyperautomation is not a one-off project. It is an iterative process that runs in a continuous optimization cycle. The various phases are repeated and influence the next iteration. 

• SAP Signavio: SAP Signavio is a cloud-based suite of tools that includes numerous solutions for the analysis, modelling and optimization of business processes. With SAP Signavio, companies can examine their processes in detail, identify weaknesses and implement targeted improvements. 
• Microsoft Power Automate Process Mining: Microsoft Power Automate Process Mining is a suite of tools that enables processes to be analyzed using both task mining and process mining. Based on the knowledge gained, process automation can then be tackled step by step.  

A manufacturing company that already uses SAP wants to automate the maintenance of its production plant in order to achieve a hyper-automated end-to-end solution. Some of the individual processes are already partially digitized and connected to the ERP system either directly or via Excel, but not networked with each other. 

If an operator discovers a maintenance requirement on the production line, they must first call the maintenance team. A maintenance employee then comes to inspect the problem. They must then return to their workstation to create the relevant order in SAP and manually order spare parts. Everyone involved must regularly log into SAP and check their inbox to verify the information and query the current order status. 

With end-to-end process automation, the maintenance worker can use a handheld device to interact with the SAP system directly from the workshop. This allows them to analyze the maintenance data automatically generated by the predictive maintenance system on their handheld device, schedule the maintenance intervention, document their actions in real time, report costs and time spent and check the availability of spare parts directly. This hyper-automated system not only speeds up the process, but also makes it more efficient. It saves time and reduces costs. 

Hyperautomation is not an end in itself; successful end-to-end automation is only as good as the underlying processes. In manufacturing in particular, this means that a good consultant not only knows how to use the IT solutions and technologies deployed, but also has a deep understanding of the industry-specific processes. Syntax has been advising manufacturing companies for many years as part of numerous successful projects. This makes us the ideal partner for medium-sized industrial companies. We know the market and the individual ecosystems and develop customized solutions for specific use cases together with our customers. Our expertise forms the basis for the automated optimization of business processes and the development of innovative business models.