Are You Fully Realizing the Benefits of Your Cloud Investment?
A QUICK SELF-ASSESSMENT TEST7 mins
As many customers progress in their cloud journeys, the architectural and migration decisions they made, the operational models they use, and the pace of hyperscaler innovation have left them feeling underwhelmed with, or uncertain of, the outcomes of their investments. Ask yourself:
- Is your cloud spending aligned with your expectations, and is it predictable each month?
- Have you successfully reduced technical debt and redirected your spending towards innovations that propel your business forward?
- Are you taking advantage of the soft benefits of cloud adoption, such as flexibility, scalability, availability, and recoverability?
- Do you have a clear understanding of your cloud security posture and your risk exposure?
- Are you effectively using your cloud partners to drive innovation and accelerate time to market?
If you found yourself answering "no" to any of these questions, you're not alone. Take our quick self-assessment and get Syntax’s guidance on turning the cloud promise into reality.
Your results:
Discovery Phase
You can get much more out of your cloud investment.
You are at the onset of your organization’s cloud journey, and you are looking for opportunities to get better prepared to realize the promises of the cloud.
Leveraging Syntax when your organization is increasing in cloud maturity can provide significant benefits, helping you accelerate your cloud journey while avoiding common pitfalls. There are many ways Syntax can help you improve your business outcomes. We can:
- Define a clear strategy, roadmap, and ROI tailored to your business goals.
- Conduct a thorough assessment of your current IT landscape and cloud readiness. Identifying key priorities based on your current technical debt: outdated infrastructure, end of life operating systems and applications, aging security tooling and practices, etc.
- Assist in choosing the right cloud platform(s) that aligns with your business needs and objectives.
- Provide end-to-end migration planning, ensuring a smooth transition from on-premises infrastructure to the cloud with minimal disruption while also optimizing your environment.
- Help establish cloud financial management practices to optimize spending and maximize value, while identifying opportunities to reduce costs through resource optimization, cost allocation, commitments, and other strategies.
- Secure your cloud environment by implementing the latest security measures and practices and improving your ability to recover from both force majeure and cyber events.
- Assist in maintaining compliance with industry regulations, providing peace of mind regarding data privacy and protection.
- Leverage digital innovation technologies to increase revenue and improve operating margins.
Partnering with Syntax accelerates our customers’ cloud adoption journeys, mitigating risks, optimizing costs, enhancing security and compliance, and helping you to innovate to stay ahead of the competition. Syntax’s expertise and resources bridge knowledge and coverage gaps, ensuring a successful transition to the cloud that aligns with your strategic business objectives.
Contact us to learn how we can help you on your cloud journey!
Your results:
Intermediate Phase
You are doing many of the right things, but there's more you can do.
Your organization is already achieving some of the promises of cloud. You are investigating cloud innovation opportunities, operating more efficiently and securely, and have governance processes in place to control costs, address some automation challenges, and adapt to change. At this stage, could use a partner that can help refine, optimize, and secure your cloud practices while also helping you innovate. Here’s how you can benefit from a partnership with Syntax:
Advanced Optimization and Efficiency
- Performance Tuning: Syntax can help optimize your existing cloud architecture for better performance and cost-efficiency, ensuring your resources are sized and configured correctly.
- Cost Management: Syntax can offer insights into advanced cost-saving techniques and tools like rightsizing, auto-scaling, and hyperscaler commercial and discount programs to further reduce expenses.
Innovation and New Technologies
- Adoption of Emerging Technologies: Introduce and integrate emerging technologies such as AI, machine learning, serverless computing, and IoT into your cloud environment.
- Innovation Workshops: Conduct workshops and brainstorming sessions to explore new use cases and innovations that can drive business value.
Security Enhancement
- Advanced Security Measures: Implement more sophisticated security controls and monitoring solutions to protect against ever evolving threats.
- Compliance Management: Ensure ongoing compliance with industry standards and regulations through regular audits and assessments.
Scaling and Expansion
- Scalable Solutions: Assist in designing scalable architectures that support business growth and future cloud expansions, including multicloud or hybrid cloud strategies.
- Global Reach: Enable deployment and management of applications across multiple regions to support global operations.
Automation & Tooling
- Partner IP: Syntax has spent more than 10 years building our cloud automation and customer experience solutions that help you transparently streamline operations, improve efficiency, and reduce the potential for human error. This frees up internal resources to focus more on a company’s core competencies and to drive.
- Visibility and transparency: Syntax provides complete transparency to the workloads we manage, partnering with our customers to ensure you are able to quantity the business value to get from your cloud investments and your Syntax relationship.
Disaster Recovery and Cyber Resiliency
- Robust Disaster Recovery Solutions: Syntax designs and implements comprehensive disaster recovery and cyber resiliency solutions to minimize downtime and data loss and protect against ransomware events.
- Testing and Validation: Syntax can manage and test DR processes to ensure readiness and effectiveness.
Strategic Planning and Roadmap Development
- Refine Cloud Strategy: Work with the partner to refine and align your cloud strategy with business goals, ensuring it supports overall digital transformation objectives.
- Long-term Planning: Develop a long-term roadmap that includes plans for future growth, innovation, and technology adoption.
Summary
You’re well on your way to achieving maximum benefit from the cloud, but there are many opportunities to improve. Syntax can help you optimize and enhance your existing cloud environment, adopt new technologies, and support business growth. Syntax brings expertise in advanced optimization, security, scalability, innovation, and strategic planning, enabling you to maximize the benefits of your cloud investments and drive competitive advantage.
Contact us to learn how we can help you on your cloud journey!
Your results:
Advanced Phase
You're doing great! But there are still some things to think about.
It’s clear that your organization is succeeding in realizing the promises of cloud. Organizations that are further along in their cloud journeys are taking advantage of cloud innovation, operating efficiently and securely, and are managing robust governance processes to control costs and improve quality and response times with automation. But there’s always more to be done. For example:
- Does your organization audit your cloud security posture using an independent third-party? Are your cloud access controls and Identity and Access Management (IAM) policies reviewed regularly?
Syntax is a certified Managed Security Services Provider (MSSP) and offers a robust, multicloud Cloud Security Posture Management (CSPM) solution. We find that many customers – even those with mature IAM policies – often experience drift with roles and responsibilities. Consider an annual audit to ensure you are compliant and secure. - How is your organization ensuring rapid response to issues after normal working hours? Are you having any issues with attrition of valuable cloud engineering staff?
Syntax operates around the clock with hyperscaler-certified engineers. Organizations that use an on-call solution to deal with after-hours issues are much more likely to experience employee dissatisfaction. Consider augmenting your operations with a trusted partner for off-hours support. - Is your cloud monitoring program application aware, and do you have traceability between cloud availability and performance and the impact on your applications?
Syntax’s focus on mission-critical applications gives us a unique perspective on cloud. Since the applications we support are directly tied to the business outcomes of our customers, we know what is at stake when cloud services don’t perform as expected. Consider adapting your monitoring focus more on business process.
Syntax follows a robust framework to determine whether a workload is well-architected. Continuous improvement in architecture allows you to reduce your costs, which allows you to reinvest that savings in two things: 1) digital innovation that drives revenue, and 2) better availability and recoverability that improves efficiency and reduces risk.
The continuous evolution and rapid evolution of the cloud is both a threat and an opportunity. Syntax partners with our customers to ensure you stay ahead of the market and both meet and exceed the needs of your business partners.
Contact us to learn how we can help you on your cloud journey!
Once organizations have migrated workloads to the cloud, it is very common for costs to be higher than expected, leaving both business and technical leaders wondering the reasons why. Syntax can play a crucial role in helping your organization address cost overruns and optimize your cloud spending. Here's what you can do to get a handle on your cloud spend and move toward alignment with your original cloud migration business case:
Assessments
- Comprehensive Cost Assessment: Conduct a detailed analysis of current cloud usage and costs to identify areas of overspending and inefficiencies.
- Rightsizing Resources: Evaluate and adjust the size of cloud resources to match actual usage, eliminating unnecessary expenditures.
- Reserved Instances and Savings Plans: Implement cost-saving measures such as reserved instances or savings plans to reduce costs for predictable workloads.
Optimization
- Cost Monitoring and Alerts: Set up real-time monitoring and alerts to track spending and detect anomalies or unexpected spikes in costs.
- Optimization Recommendations: Provide specific recommendations for optimizing cloud architecture and services, such as implementing auto-scaling and scheduling non-essential resources to shut down during off-peak hours.
- Budgeting and Forecasting: Help establish accurate service-based budgeting and forecasting processes to better predict and manage future cloud costs.
- Security and Compliance: Ensure that cost optimization does not compromise security or compliance, maintaining a robust, secure, and recoverable cloud environment.
Reporting & Planning
- Cost Allocation and Tagging: Implement resource tagging and cost allocation to understand how different departments or projects contribute to overall cloud spending.
- FinOps Practices: Introduce FinOps practices to align cloud spending with business value, ensuring that investments in cloud resources deliver expected returns.
- Regular Reviews: Conduct regular reviews of cloud usage and costs to ensure ongoing alignment with business goals and to identify emerging cost-saving opportunities.
- Optimization Audits: Perform periodic optimization audits to ensure that the organization continues to benefit from the most cost-effective solutions.
- Scalability Planning: Use the cost savings to plan for future scalability, ensuring that the organization can grow and adapt its cloud environment as needed.
- Advanced Tools and Analytics: Utilize advanced cost management tools and analytics to provide deeper insights into cloud spending and usage patterns.
If you need help coming up with a plan or executing on an existing plan, Syntax’s global team of certified FinOps practitioners can help.
Other than cost savings and scalability, digital innovation is one of the primary benefits of moving to cloud. Cloud-based AI, machine learning, IoT, and integration solutions can provide cost-effective replacements of on-premises software. Deciding what to do, how to justify funding, and where to get started can be a challenge. You should consider the following:
- Awareness and Education: Educate your organization about the potential industry specific benefits and opportunities of hyperscaler innovation solutions.
- Access to Expertise: Provide access to experts with deep knowledge of hyperscaler solutions and industry best practices.
- Strategic Planning: Work with stakeholders to develop a strategic plan for innovation that aligns with business goals and objectives.
- Technology Roadmap: Create a technology roadmap that outlines potential areas for innovation and the steps needed to implement solutions.
- Project Feasibility and Assessment: Conduct feasibility studies and assessments to identify the most promising innovation projects.
- Pilot Program Development: Assist in developing and launching pilot programs to test hyperscaler solutions in a controlled environment.
- Resource Allocation: Help allocate resources effectively to ensure successful project initiation and execution.
- Success Metrics and Evaluation: Define clear success metrics and evaluation criteria to assess pilot performance and document results.
- Feedback and Iteration: Gather feedback from stakeholders and iterate on pilot projects to refine and improve solutions.
- Adoption Strategies: Develop strategies to increase adoption across the organization, including training, communication, and change management.
- Outcome Analysis: Analyze business outcomes to clarify the value and impact of implemented solutions, and identify areas for improvement.
- Replication and Scaling: Assist in replicating successful solutions in other parts of the organization to drive further value.
- Continuous Improvement: Implement processes for continuous improvement and innovation to build on initial successes.
Syntax works with customers on building digital innovation roadmaps focused on their specific industries. Our work in traditional AI, Generative AI, analytics and machine learning, IIoT, and integration demonstrates the art of the possible and how we can help customers drive measurable results.
Once organizations have moved some or many workloads to the cloud, governance over the workloads and departments who need or manage these workloads can get overwhelming. Cloud sprawl, especially for organizations that have embraced a multicloud strategy, can be managed with the right approach:
1. Regularly Review and Right-Size Resources
- Resource Monitoring and Analysis: Continuously monitor and analyze cloud resources to identify underutilized or over-provisioned assets.
- Automated Recommendations: Implement tools that offer automated recommendations for right-sizing resources based on usage patterns and business needs.
- Regular Audits: Conduct regular audits to ensure that resources are aligned with current requirements and adjust accordingly.
- Tag Ownership: Ensure provisioned resources are tagged with the owners and/or cost centers who are responsible for them. Create a process that encourages regular review and holds individuals accountable for spend.
2. Implement Auto-Scaling and/or Schedule Downtime
- Auto-Scaling Configuration: Configure auto-scaling policies to automatically adjust resources based on demand, ensuring efficient utilization.
- Scheduled Downtime Management: Set up schedules to power down non-essential resources during off-peak hours, reducing unnecessary costs.
- Performance Monitoring: Continuously monitor performance to ensure that scaling and scheduling do not impact service levels or availability.
3. Allocate Costs to Business Units and Providing Regular Reporting
- Cost Allocation Framework: Develop a cost allocation framework that accurately assigns cloud costs to different business units, projects, or departments.
- Regular Reporting: Implement regular reporting and dashboards to provide transparency into cloud spending and usage across the organization.Stakeholder Engagement:
- Stakeholder Engagement: Engage with stakeholders to ensure they understand their cost responsibilities and can take action to manage their budgets effectively.
4. Identity and Access Management (IAM)
- Implement role-based access controls (RBAC): Ensure access rights are restricted to only those resources who need them, especially rights related to provisioning.
- Manage identities, permissions, and authentication mechanisms: Ensure you are reviewing authorization and access regularly and have automation set up to alert and response to changes.
5. Policy Enforcement
- Acceptable Use: Create policies and rules that dictate acceptable and unacceptable cloud activity, covering areas such as data security, system integration, cost management, and legal and regulatory compliance.
- Operational Efficiency: Implement operational efficiency measures that establish clear guidelines and processes for managing cloud resources, including data lifecycle management, infrastructure, configurations, and operational workflows.
- Automate the enforcement of policies for resource usage, security, and cost: Most cloud providers have mechanisms to help organizations managed these processes, as well as ensure they are being followed. Use tools like cloud-native governance services (e.g., AWS Config, Azure Policy, Google Cloud Organization Policies, Oracle Cloud Guard).
6. Additional Support
- Continuous Improvement: Encourage continuous improvement of governance practices by regularly reviewing and updating policies to reflect changes in technology and business needs.
- Risk Management: Assist in identifying and mitigating risks associated with cloud operations, ensuring compliance with industry regulations and standards.
- Strategic Alignment: Ensure that governance practices are aligned with strategic business objectives and support overall organizational goals.
Syntax offers our customers tools and policies based on best practices to ensure a strong governance program for your cloud workloads.
Once organizations have moved workloads to the cloud, security and compliance become a critical area for an organization to implement and maintain best practices, yet many do not have the inhouse expertise to execute. The impact of not having industry best practices can be disastrous for any organization. Ensure you are performing the following activities:
1. Centrally Administer Identity & Access Management (IAM)
- IAM Policy Development: Develop and implement a comprehensive IAM policy that aligns with best practices and organizational needs.
- Regular Audits: Conduct regular audits of IAM policies to ensure compliance and identify areas for improvement.
- Access Controls: Implement robust access controls, including role-based access management, to ensure that only authorized users have access to critical resources.
2. Use of Security Tools and Defense-in-Depth Principles
- Security Tool Implementation: Select and deploy advanced security tools that provide multiple layers of protection, such as firewalls, intrusion detection/prevention systems, encryption technologies, vulnerability management, end point detection, and cloud security posture management.
- Defense-in-Depth Strategy: Develop a defense-in-depth strategy that integrates various security measures to protect against a wide range of threats.
- Continuous Monitoring: Provide continuous monitoring to detect and respond to security incidents in real-time.
3. Leverage Multi-Factor Authentication and Advanced Security Solutions
- Multi-Factor Authentication (MFA): Implement MFA to add an additional layer of security, ensuring that access to cloud services requires more than just a password.
- Privileged Access Management (PAM): Deploy PAM solutions to control and monitor access to critical systems by privileged users, reducing the risk of insider threats.
- Zero Trust Network Access: Develop and implement zero trust network access solutions to verify every user and device attempting to access network resources.
4. Third-Party Vulnerability Scanning and Endpoint Protection
- Vulnerability Scanning: Services to perform regular vulnerability scans of cloud environments to identify potential weaknesses and recommendations for remediation of critical vulnerabilities.
- Risk Register Management: Maintain a risk register to document findings and track remediation efforts, ensuring that vulnerabilities are addressed promptly.
- Endpoint Detection and Response: Cybersecurity solution that continuously monitors endpoint devices, collecting detailed data on their activities to detect suspicious behaviors, investigate potential threats, and take actions to respond and remediate security incidents in real-time.
5. Continuous Improvement
- Security Architecture Review: Perform regular reviews of the security architecture to ensure it remains robust and aligned with evolving threats and business needs.
- Policy Review and Updates: Regularly review and update security policies and procedures to reflect changes in technology, business operations, and regulatory requirements.
- Regular Reporting: Provide regular security reports to stakeholders, highlighting key metrics, incidents, and improvement initiatives.Provide regular security reports to stakeholders, highlighting key metrics, incidents, and improvement initiatives.
Security in the cloud can be overwhelming and put your organization at high risk. Syntax provides customers with comprehensive, 24 x 7 security solutions that help them mitigate risk.
Once organizations have moved workloads to the cloud, cloud resiliency and recovery capabilities are often overlooked or underestimated. Depending on the workload type, recovery time objectives (RTO) and recovery point objectives (RPO) need to be determined and implemented by workload type, and costs need to be appropriately estimated. The following activities need to be considered:
1. Uncertainty About Recovery Capabilities
- Assessment and Analysis: Conduct a comprehensive assessment of the current cloud infrastructure to identify potential weaknesses and gaps in disaster recovery (DR) and failover plans.
- Documentation of DR Plans: Assist in documenting detailed disaster recovery and failover plans, ensuring that all stakeholders are aware of processes and protocols.
- Regular Testing and Drills: Implement a schedule for regular testing and drills to validate recovery procedures and identify areas for improvement.
2. Reasonable Confidence in Recovery
- Enhancing Current Strategies: Work with the organization to enhance existing DR and failover strategies, focusing on minimizing disruption and meeting recovery time objectives (RTO) and recovery point objectives (RPO).
- Resiliency Optimization: Optimize cloud infrastructure to leverage regions and availability zones for robust replication and failover solutions.
- Cyber Resiliency: Integrate cyber resiliency strategies into DR plans to protect against threats like ransomware, ensuring data integrity and availability.
3. High Confidence Due to Regular Testing
- Continuous Improvement: Focus on continuous improvement of DR strategies through analytics and lessons learned from testing and real-world incidents.
- Automation and Orchestration: Implement automation and orchestration tools to streamline failover and recovery processes, reducing manual intervention and potential errors.
- Advanced Monitoring: Deploy advanced monitoring solutions to quickly detect and respond to infrastructure failures, ensuring rapid recovery.
- Geographic Resilience: Design and implement geographic redundancy by utilizing multiple regions and availability zones to ensure high availability and disaster recovery.
- Data Backup Solutions: Establish robust data backup solutions that align with business continuity requirements, ensuring data is protected and recoverable. Immutability should also be considered.
- Cyber Resilience: DR solutions that are resilient to cyber attacks require immutable backups, better network segmentation, tighter access controls, and third-party oversight and testing. Consider engaging an outside consultant to help you understand how well you could weather a ransomware attack.
If you need help creating, improving, or executing upon your comprehensive cloud resiliency and recovery plan, Syntax’s global team of advisors and certified engineers can help.