Leveraging technology to build a sustainability-driven future for grocery retailers
The grocery retail industry is evolving rapidly with a shift towards omnichannel shopping, where consumers expect flexible fulfillment options and a focus on health-conscious, sustainable products. With extensive experience in the grocery sector, Syntax equips grocers with scalable, innovative solutions that address these challenges and support long-term success.
Industry Trends
- Rise of omnichannel strategies to offer customers competitive pricing and promotions across all touchpoints
- Rising consumer expectations of sustainability and ethical sourcing
- Personalization and data-driven shopping
- Emergence of new technology and automation capabilities
- E-retailers and traditional retailers alike are reimagining their approach
Innovating for success
For today’s grocers to thrive in an ever-changing environment, they must adapt by leveraging technology to deliver the availability, transparency, and customer experience shoppers expect. Syntax supports this transformation by helping grocers:
- Analyze, plan, and optimize assortments, prices, and promotions based on customer needs.
- Optimize the supply chain with actionable insights.
- Better plan allocation to stores based on real-time availability, demand forecasts, and more.
- Deliver personalized and relevant customer experiences across all channels.
- Provide flexible fulfilment options, offering shoppers convenience around their schedules
Empowering your business through ERP solutions
We empower grocers to harness the full potential of ERP solutions to reduce risks and unlock new opportunities. Through our suite of tailored solutions, we equip businesses with the leading-edge technology necessary to drive sustainable growth and achieve long-term profitability.
- Provide secure, integrated, and cloud-based ERP solutions that drive efficiencies across all aspects of operations.
- Develop comprehensive managed public, private or hybrid cloud solution plans for mission-critical applications.
- Increase efficiency, productivity, and agility across different departments, processes and systems.
- Enable real-time data analytics and smarter predictive analytics to enhance decision-making processes.
Navigate change and plot a path to success
With extensive global experience and expertise, Syntax helps grocers of all sizes address today’s challenges while preparing for tomorrow’s opportunities.
20 + years of proven retail industry experience
Smart, lean methodology built on best practices
Passion for innovation
Redefine the customer journey with SAP Customer Experience Solutions
SAP’s Customer Experience (CX) solutions connect end-to-end systems and customer data, enabling true omnichannel engagement for retail companies. Whether B2B or B2C, seamlessly interact with customers across online and in-store touchpoints, delivering personalized, real-time experiences wherever they shop.
Customer story
“I’ve been with SAP for over 20 years and now we have SAP Customer Activity Repository, which fast-tracked transaction reconciliation, eliminated delays and gave us more accurate inventory oversight, especially for our e-commerce business.”
Elize de Klerk
IT Supply Senior System Manager, Pick n Pay.
Industry resources
Avril Case Study
See how Independent Grocer Avril leveraged SAP S/4HANA for Retail to gain greater visibility and provide a platform for growth.
Driving Retail Excellence
Learn how our team leverage SAP and Public Cloud technology to help retailers transform their digital capability.
Expert leadership in Retail
“In the realm of retail, integrating channels and prioritizing customer experience is paramount. A successful Retail ERP system not only streamlines operations but also facilitates omnichannel synergy. Ultimately, it’s seamless fusion of technology and customer centricity that defines true excellence in modern retail.”
Johann Grassi
Associate Partner, Syntax
Driving Cloud modernization and efficiency with AWS expertise
At Syntax, we combine deep industry expertise with AWS’s innovative solutions to streamline and transform your operating models, driving greater efficiency at scale. With our AWS Consumer Goods Competency, we’re the ideal partner to guide your cloud modernization journey.
Our retail solutions partnerships
Our team is thrilled to collaborate with key partners to deliver tailored solutions that drive innovation and create impactful outcomes that help businesses thrive.
